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Setup Guide

Getting Started with Claude

How to install the Claude desktop app and choose the right plan — whether you're setting up for yourself, a finance team, or your whole organisation. Plain English, no IT project required.

Option 1
Individual
One person. Try it free, upgrade when you're ready.
Option 2
Team
A finance team or small charity, with central billing and admin controls.
Option 3
Enterprise
A whole organisation needing SSO, compliance and audit controls.
1 Individual licence

Set up Claude for yourself

The fastest way to get going. Install the desktop app, sign in, and start on the Free plan — upgrade to Pro when you want Claude Code and Cowork.

Best for: trying Claude out, a single Finance Director, or a personal proof of concept before rolling it out wider.

Download the desktop app

Go to claude.ai/download and download the app for your computer (Windows or macOS). You can also use Claude in any browser at claude.ai, but the desktop app gives you the smoothest experience and access to Cowork.

Install and open it

Run the installer you've just downloaded and open the Claude app. On Windows it installs in a couple of clicks; on a Mac, drag Claude into your Applications folder.

Create an account or sign in

Sign in with your email, Google account, or Apple ID. If it's your first time, you'll create an account in under a minute and land on the Free plan.

Choose your plan

Free is enough to explore. To unlock Claude Code and Cowork — the tools we use to build finance automations — upgrade to Pro. Max adds substantially more usage for heavy users. Compare everything on the plans & pricing page.

If you're a charity

There's no nonprofit discount on the Pro or Max plans — the charity rates only apply to Team and Enterprise. So if your goal is to get Cowork and Claude Code at the lowest cost, two Team seats often work out cheaper than one Pro licence, and you also get a Data Processing Agreement. See the Team option below.

2 Team setup

Set up Claude for a team

One shared workspace with central billing, admin controls, and the option of single sign-on. Everyone gets Claude Code and Cowork, and your data isn't used to train models by default.

Best for: a finance team or a small-to-medium charity rolling Claude out to several people.

Subscribe to the Team plan

From claude.com/pricing, choose Team and set up billing. One person becomes the workspace owner/admin — usually the person managing the rollout.

Create your workspace

Name your organisation's workspace and set the basic preferences — including the data setting that keeps your content out of model training (on by default for Team).

Invite your team

Add colleagues by email from the admin console, or connect single sign-on (SSO) if your organisation uses Microsoft or Google identity. Each invitee gets a join link.

Everyone installs the desktop app

Each team member downloads the app from claude.ai/download and signs in with their work account — not a personal one — so they join the shared workspace.

Set admin controls

As admin, you manage seats, billing, and usage centrally, and can adjust data and sharing settings for the whole workspace from one place.

Claude for Nonprofits

Registered charities qualify for discounted Team seats with a two-seat minimum, eligibility verified through Goodstack. Team includes Cowork and Claude Code, keeps your data out of model training by default, and a Data Processing Agreement is available (it isn't on Pro or Max).

Pricing changes from time to time and is set in US dollars, so confirm the current charity rate on the pricing page before you commit. Happy to help you scope the right number of seats — just book a call.

3 Enterprise setup

Set up Claude for an organisation

For larger organisations that need automated user provisioning, single sign-on, audit logging, role-based access, and stronger compliance — arranged with Anthropic's sales team rather than self-serve.

Best for: larger charities and organisations with IT governance, security, or regulatory requirements (including a HIPAA-ready option).

Talk to Anthropic sales

Enterprise is arranged directly with Anthropic. Start from the pricing page and choose Contact sales on the Enterprise plan to discuss seats, pricing, and your requirements.

Connect your identity provider

Your IT team sets up SSO and SCIM, so staff sign in with their existing work credentials and accounts are created and removed automatically as people join or leave.

Configure governance and controls

Set up role-based access, audit logs, data-retention rules, and spend controls centrally. The compliance API and audit logging give your board and auditors the assurance they need.

Roll out the desktop app

Staff install the app from claude.ai/download (or your IT team deploys it centrally) and sign in via SSO to join the managed organisation.

Add advanced security if needed

Enterprise customers can layer on additional capabilities such as Claude Security. Your Anthropic contact will help you scope what's relevant to your risk profile.

Two questions every finance team asks first

Before anyone sets anything up, these two come up. Both are answered properly in under five minutes, by Anthropic’s education team rather than its marketing — and neither video is selling anything.

Where does our data actually go?

The video splits it into four separate uses. That turns “is this safe?” — unanswerable, and therefore a stall — into four questions a finance team can actually answer.

Our take

In charity finance, almost none of the data is ours. It belongs to donors, beneficiaries and staff, which changes who the question is really being asked on behalf of.

Watch “What does AI know about me?” →

Anthropic education team · under 5 minutes · tool-agnostic

Can we trust what it tells us?

Its central idea is that trust should be a dial rather than an on/off switch. How hard you check depends on what the answer is going to be used for.

Our take

Finance invented that dial a long time ago and already has a word for it. It is materiality, and it is a judgement every qualified accountant has been making for years.

Watch “Can you trust what AI tells you?” →

Anthropic education team · under 5 minutes · tool-agnostic

Both videos are Anthropic’s own and open on YouTube. We link them because they answer the questions well — neither one mentions a plan or a product.

The quarter of an hour before any of it

Most of the difference between an answer you can use and an answer that reads like a textbook comes from what Claude knows about you before you ask it anything. It has read a great deal about charity finance in general. It knows nothing about your funds, your cost centres, your year end, or the fact that your Finance Committee only wants three numbers on the first page. Four things are worth getting right at the start.

Keep it in files, not settings

There is a settings area for instructions that apply to every conversation, and it is worth a look. We lead with files for a practical reason rather than a technical one.

A file can be shared with a colleague, reviewed by your manager, kept under version control, and inherited by whoever does the job after you. A personal setting can do none of those, and finance work is rarely a one-person concern.

Decide what never goes in

Standing context is read every time you work, so treat it as something that persists rather than a conversation you can delete.

No donor, beneficiary, patient or employee names. No individual records of any kind, no bank details, no credentials. Structure, conventions, definitions and preferences are what belong there — and keeping personal data out is far easier than taking it out later.

A skill and your standing context are different things

A skill is one task you have taught it: the monthly pack, the bank reconciliation, the quarterly VAT return. It carries the steps, the file names and the checks for that piece of work.

The standing context sits underneath every skill you will ever save. It is the reason the second one takes less time to set up than the first.

Put ten minutes in the diary each quarter

This is the part that decides whether any of it survives, and it is the part almost everyone drops.

Context goes stale quietly. A fund closes, a system changes, your reporting moves on — and because the output still looks plausible, nothing announces that the rules no longer describe how you work. It drifts back towards generic, and it is very hard to say when that started.

One decision to take first

Claude offers more than one place for standing context to live. It can sit alongside your data in a folder you point Claude at for a particular piece of work, or it can be held in the workspace so that it is there permanently.

Those are different data-processing arrangements, and which one is appropriate depends on your own data protection impact assessment and what your DPO has agreed. It is a decision worth settling before you set anything up, rather than discovering it afterwards.

Which plan is right for you?

A quick comparison. Figures are indicative and in US dollars — always confirm the current rate on the official pricing page.

Pro

Individual
$17/mo (billed annually)
  • Claude Code and Cowork
  • More usage than Free
  • Unlimited projects and Research
  • Microsoft 365 and Google integrations

Enterprise

Whole organisation
Contact sales
Charity rate from ~$10/seat/mo
  • SCIM auto-provisioning and SSO
  • Audit logs and compliance API
  • Role-based access and spend controls
  • HIPAA-ready option; Claude Security

Indicative pricing as at June 2026. Anthropic updates its plans and prices regularly — check the live figures at claude.com/pricing. Charity (nonprofit) rates apply to Team and Enterprise only, with a two-seat minimum, and eligibility is verified through Goodstack.

Not sure which way to go?

If you'd like a hand choosing the right plan, getting set up, or building your first finance automations, we're happy to help.

Book a call Email us